Staff Bios

portrait: Jodie BorgerdingJodie Borgerding, Continuing Education Services Manager

As the Continuing Education Services Manager, Jodie Borgerding oversees the development of training opportunities for Amigos members and is the coordinator for the Missouri Libraries 2 Go (MOLIB2GO) consortium. Jodie has experience in academic libraries, reference, information and media literacy, and library marketing and communications.

Prior to joining Amigos, Jodie served as the Instruction Librarian for Webster University in St. Louis, MO. She is a past-president of the Missouri Library Association, and serves as an active member of the American Library Association and the Association of College and Research Libraries. Jodie holds a Bachelor of Arts degree in English from Missouri State University and a Master of Library Science degree from University of Missouri-Columbia.

"I had worked with Tracy and Amigos for years and I always appreciated the dedication of the staff. So when the opportunity to become the Continuing Education Services Manger was presented to me, I jumped at the chance to join the member-focused team I had come to admire."

portrait: Grace BoykingGrace Boykin, Marketing and Outreach Coordinator

As Marketing and Outreach Coordinator at Amigos, Grace handles many facets of the organization’s external and internal communication efforts. From the annual report to frequent newsletters, she prepares and shares valuable information with current and potential members, participants, vendors, and supporters via booth exhibits, brochures, direct emails, social media and the web.

Throughout her career, she has worked in communications, marketing, sales, theatre, and tutoring. New to the professional library world, Grace is a longtime public library patron and advocate. She is passionate about non-profit work and the importance of libraries to community and society.

While reading and indoor gardening top her favorite hobbies list, she also loves to hike, cycle, visit museums, go to the ballet, and try out new local restaurants. Grace earned her Bachelor's in Textile & Apparel Management from the University of Missouri-Columbia, and a Master's in Marketing from Webster University in St. Louis.

portrait: Tracy ByerlyTracy Byerly, Chief Programs Officer

Tracy Rochow Byerly has worked for Amigos Library Services since July 2012, when the Missouri Library Network Corporation (MLNC), merged into Amigos. Serving as the Executive Director of MLNC since December 2003, Tracy played a key role in uniting the two organizations.

In her current position as Chief Programs Officer, Tracy provides leadership and support for the organization's key programs – Member Discount, Courier, Continuing Education, SimplyE and Association Management Services. She oversees and coordinates the annual Amigos Member Conference, including theme selection Tracy also guides the organization's communications and marketing efforts, through Amigos' online channels. A key player on the Amigos senior management team, Tracy is well regarded by her colleagues for her enthusiasm and positive outlook.

As MLNC's Executive Director, Tracy directed the organization's activities, worked to expand its excellent programs and services, and maintained positive relationships between MLNC and other organizations. She worked closely with the MLNC Board of Directors in responding to changes in the operating environment and choosing the organization's strategic direction. Prior to assuming her role as Executive Director, Tracy served as MLNC's User Services Manager. Before her positions with MLNC, Tracy worked in Technical Services for St. Louis County Library.

Tracy has a Bachelor of Science in Foods and Nutrition from Fontbonne University and a Master of Arts in Library and Information Science from the University of Missouri – Columbia.

portrait: Nicole CeBallosNicole CeBallos, Member Discount Services Subscription Specialist

Nicole earned her master's degree in library science from Texas Woman's University. She lives in Sanger with her two beloved pets: a chihuahua and a maine coon. In her spare time, Nicole likes to read, watch movies, go to museums, and travel.

“I'm so excited to join AMIGOS. I've been impressed with the resources and services that the organization offers to libraries. I can’t wait to serve libraries in this new and fun way.”

portrait: Linda ElkowLinda Elkow, Association Management Services Specialist

Linda earned her master's degree in library science from the University of Missouri-Columbia. Linda has supported libraries and library organizations through her work with membership database management, registration processing, and bookkeeping for over 25 years, first at MLNC and now at Amigos Library Services.

"Although much of my workday is spent 'solo' at my desk, I find librarians in general and my fellow staff members are wonderful to work with, friendly, positive, and devoted to bringing the world of knowledge to their patrons and the public at large."

portrait: Kristin EvansKristin Evans, Association Management Services Supervisor

Kristin Evans is a St. Louis, Missouri native who currently resides in Clarksville TN with her husband, dog, cat, and pet snake. She earned her MLIS from the University of Missouri Columbia. Kristin has previously worked as a public library branch manager and director. When not working for Amigos, Kristin enjoys reading, working out, hiking, rock climbing, and rooting for the St. Louis Cardinals. Kristin has worked for Amigos as the Association Management Services Supervisor since fall of 2019.

portrait: Miguel FigueroaMiguel Figueroa, President and Chief Executive Officer

Prior to joining Amigos Library Services in 2020, Miguel served as director of the American Library Association's Center for the Future of Libraries; director of member programs at the American Theological Library Association; and director of the American Library Association's Office for Diversity & Spectrum Scholarship Program and Office for Literacy and Outreach Services. He has held positions with New York University Medical Center's Ehrman Medical Library and Neal-Schuman Publishers. Miguel is a graduate of the University of Arizona’s Knowledge River Program, an initiative that examines library issues from Hispanic and Native American perspectives.

portrait: Keith GaertnerKeith Gaertner, Chief Financial Officer

Currently serving as Chief Financial Officer for Amigos Library Services, Keith Gaertner has over 35 years of experience working with Library consortiums. He oversees both the Finance and IT departments, helps the personnel department and assists with many projects in the Association Management Services department.

Keith earned his Master of Arts degree in Information Technology Management from Webster University in St. Louis, a Bachelor of Science degree in Business Administration and two Chancellor’s certificates in data processing from the University of Missouri – St. Louis.

portrait: Tony GayTony Gay, Webmaster

As Webmaster, Tony works with staff to keep the and related web sites accurate, up-to-date, and complete. His position has continuously evolved with the needs of Amigos since being hired in 2002. Today, Tony also develops and edits marketing-related videos for the Member Spotlight campaign and supports the Continuing Education department with online course registration and technical support.

Tony earned his Computer Science degree from the University of North Texas in Denton, TX.

portrait: Erin GrayErin Gray, Library Services and Technology Trainer

After earning her master’s degree in library science from the University of Missouri-Columbia, Erin went on to work in Branch Management, Collection Development and Youth Services for over a decade with Springfield-Greene County Library. She is an advocate for all libraries and recently served as President of the Missouri Library Association. Erin resides in Springfield, MO with her husband and daughter.

"I've appreciated the Association Management Services support of Amigos for MLA for a long time. I'm delighted to join this dynamic team with so many services for libraries."

portrait: Emily NimasakontEmily Nimsakont, Cataloging and Metadata Trainer

Emily earned her master's degree in library science from the University of Missouri-Columbia, and her work experience includes digital asset management for a technology company, managing the technical services department for an academic law library, and providing cataloging training for the Nebraska Library Commission. She lives in Ashland, Nebraska, with her husband, son, and cat. "I'm very excited to be joining Amigos; I've admired the organization for a long time for the great services they provide for libraries. I'm looking forward to training on the rapidly-changing field of cataloging and metadata."

portrait: Christine PetersonChristine Peterson, SimplyE Manager

Christine Peterson has been involved in both technology and libraries throughout her career. Currently, she serves as the SimplyE Manager for Amigos Library Services.

She actively serves on the SimplyE Advisory Council and the Texas Library Association’s Innovation & Technology Round Table’s Executive Board. She has also worked on the Charlotte Initiative, the NISO FASTEN standard, the Texas Z39.50 standard, and has served on the Executive Board of the Library & Information Technology Association.

Previously, Christine worked for the Texas State Library & Archives Commission, teaching and consulting in the many areas of library technology. She also worked for multiple academic libraries, moving them from card catalogs to integrated library systems, and from CD-ROM databases to online.

Christine has a Bachelor of Science in Music and Religious Studies and a Master of Library Science, both from Indiana University-Bloomington. With a sustained passion for music, Christine enjoys accompanying local soloists, plays handbells in a local group and is out at least three times a week dancing – ballroom, Latin and country!

portrait: Robert WilliamsRobert Williams, Technology Services Analyst

Robert Williams is a Technology Services Analyst tasked with reviewing, implementing, and supporting software-as-a-service projects. He manages Amazon Web Services infrastructure for the Amigos SimplyE service, a hosted ebook reading app project developed by the New York Public Library and the SimplyE community. Previously he worked on the Amigos Koha ILS pilot project and helped develop and maintain the Amigos eShelf ebook platform.

Robert has a long history providing broad technology support to public libraries, having worked for fifteen years as the Automation/Technology Consultant for the South Texas Library System and nine years as a consultant for his own business, Williams Consulting. He has presented workshops and seminars on a variety of computer and network technology and Internet-related topics. He is the author of two training guides for small community libraries: Computer and Network Security for Small Libraries (2002) and Wireless Community Networks (1999).

Robert holds a Bachelor of Science degree in secondary education and a Master of Information Science degree, both from the University of North Texas.

portrait: Laurence ZuercherLaurence Zuercher, Member Discount Services and Trans-Amigos Express Supervisor

Laurence currently lives in Arlington, Texas, with his wife and 8-month-old daughter. Over the years, he has worked in several different positions at the Arlington Public Library, centered around the multi-service circulation desk. With an emphasis in Psychology, Laurence earned his Bachelor of Science from The University of Texas at Arlington.

"I'm looking forward to using my customer service experience and the drive I have for library services to Amigos. And I'm excited to start working with the team!"